SENDING and delivery, EXPLAINED

When you order food in our webshop, you have multiple ways of receiving it:

Delivery in Belgium

We send your order with Bpost 24hr service, in a cooled and insulated box. Your order will be prepared and sent on Wednesdays, to receive the day after. To avoid that, in case of delays, your parcel gets stuck in a warehouse depot during the weekend, we don’t ship on Thursday/Friday. Shipping costs (see section below in this page) include the sending costs + an insulated box with cooling elements, to keep your foods fresh for at least 24 hours (or more, depending on external temperatures).

Delivery in Brussels

We deliver in Brussels on Wednesday afternoon. (between 14 – 18h.) We deliver in all 19 Brussels communes. Of course, if you opt for this method we expect you to be home to receive your order. You get FREE delivery from 49€ order value.

Pick up in Brussels, or choose in our corner shop

You can also come to pick up your order at our atelier: Rue Verbist 6, 1210 Brussels. As a bonus, you receive a 5% discount! You can select the pick-up day in the check-out process. Find the opening hours on our contact page. It’s also possible to drop by and choose the products from our fridge. (we have a small corner shop) In busy times some products might be sold out though. 

RECYCOLD ICEPACKS 

We include frozen gelpacks to keep your foods fresh & cool. HOW TO RECYCLE? The Recycold cool packs contain a 100% organic cooling gel that you can rinse with water in the sink or simply empty in the garden or organic waste. The cool pack with gel can be disposed of with the residual waste. The empty / dirty packaging without gel must also be disposed of with the residual waste.

Recycold

ENVIRONMENTAL POLICY

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