We send parcels on Wednesday’s with Bpost 24hr service. Delivery takes maximum 24h under normal circumstances, so you can expect to receive your order on Thursday.
Unfortunately, we don’t have control over your order as soon the parcel is in the hands of the transport company. Delays can occur due to capacity issues or unforeseen circumstances. We package the food in a way to guarantee an optimal freshness for minimum 48hrs, sometimes more depending on the outside weather conditions and temperatures. We also avoid shipping too close to the weekends to avoid that parcels are stuck in a warehouse for days.

You will get status updates concerning your package. Please refer to the tracking link to see the status of your parcel.
If you’re not home, Bpost will leave your parcel at the closest pickup point for later retrieval.
It’s up to our clients to quickly retrieve the parcel. The cooled temperature of the goods can only be guaranteed during the first 48 hrs of transport.

You can find recommended cooking instructions for each product on the Product Page

You can find the allergens for each product on the Product page. If you have a severe allergy and you want to make extra sure, do not hesitate to reach us via the contact form, we’ll be glad to help you!